Welcome to GrowthRise Marketing Agency. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our marketing services.

GrowthRise Marketing Agency operates as a data controller for the personal information we collect through our website and business operations. We are located at 15 Bishopsgate, London EC2N 3AR, United Kingdom, and can be contacted at [email protected] or +44 20 7123 4567.

By accessing or using our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our policies and practices, please do not use our services. We reserve the right to update this policy at any time, and any changes will be posted on this page with the updated date.

Personal Information

We collect the following types of personal information:

• Contact Information: Name, email address, phone number, company name, job title
• Business Information: Company details, industry, business size, marketing objectives
• Communication Records: Email correspondence, chat transcripts, meeting notes
• Service Preferences: Marketing services requested, project requirements, budget information

Automatically Collected Information

When you visit our website, we automatically collect certain information:

• Technical Data: IP address, browser type, device information, operating system
• Usage Data: Pages visited, time spent on site, click patterns, referring websites
• Cookies and Tracking: Session cookies, analytics data, user preferences
• Location Information: General geographic location based on IP address

Third-Party Information

We may receive information about you from third-party sources such as LinkedIn, business directories, and referral partners. This information is used to provide more relevant services and to validate business information.

We use the information we collect for the following purposes:

Service Delivery

• Providing marketing strategy consultation and campaign management
• Creating and delivering marketing materials and campaigns
• Managing client relationships and project communications
• Processing payments and managing billing
• Providing customer support and technical assistance

Business Operations

• Managing our business operations and financial records
• Analyzing performance metrics and improving our services
• Conducting market research and competitive analysis
• Ensuring security and preventing fraud
• Complying with legal and regulatory requirements

Marketing and Communication

• Sending newsletters and marketing materials (with consent)
• Providing industry insights and case studies
• Inviting you to events and webinars
• Following up on inquiries and proposals
• Personalizing your experience on our website

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

We work with trusted third-party service providers who assist us in:

• Website hosting and maintenance
• Email marketing platforms (with your consent)
• Payment processing
• Analytics and data analysis
• Cloud storage and backup services

Legal Requirements

We may disclose your information if required by law, regulation, or legal process, or if we believe disclosure is necessary to protect our rights, property, or safety, or that of our clients or the public.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such changes and update this policy accordingly.

Under applicable data protection laws, you have the following rights regarding your personal information:

Access and Portability

You have the right to request access to your personal information and to receive a copy of that information in a portable format. You may request details about what personal information we hold about you and how it is processed.

Correction and Updates

You have the right to request that we correct or update any inaccurate or incomplete personal information we hold about you.

Deletion and Restriction

You have the right to request the deletion of your personal information or to restrict its processing under certain circumstances, such as when the information is no longer necessary for the purposes for which it was collected.

Marketing Communications

You can opt-out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly. We will promptly honor your preference and stop sending you marketing materials.

Exercising Your Rights

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days and may require additional information to verify your identity.

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Security Measures

• Encryption of sensitive data both in transit and at rest
• Regular security assessments and penetration testing
• Access controls and authentication mechanisms
• Employee training on data protection and privacy
• Secure data backup and disaster recovery procedures
• Regular updates to security software and systems

Data Breach Response

In the unlikely event of a data breach affecting your personal information, we will promptly investigate the incident, take steps to contain and remediate it, and notify relevant authorities and affected individuals as required by law.

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website usage.

Types of Cookies

• Essential Cookies: Required for the website to function properly
• Analytics Cookies: Help us understand how visitors interact with our website
• Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness
• Functional Cookies: Remember your preferences and settings

Managing Cookies

You can control and manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website. For more detailed information about the cookies we use, please see our Cookie Policy.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Retention Periods

• Client Information: Retained during the active client relationship and for 7 years afterward for tax and legal purposes
• Marketing Data: Retained until you unsubscribe or request deletion, plus 2 years for analytics purposes
• Website Analytics: Data is aggregated and anonymized after 26 months
• Communication Records: Retained for 3 years for quality assurance and legal compliance

Secure Deletion

When we no longer need your personal information, we will securely delete it from our systems and ensure that any third parties we share data with also delete it according to their retention policies.

As a UK-based company, we primarily process data within the United Kingdom and European Economic Area (EEA). However, we may transfer your personal information to countries outside the UK/EEA when necessary for our business operations or when using service providers located in other jurisdictions.

Safeguards for International Transfers

When transferring your data internationally, we ensure appropriate safeguards are in place:

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions for countries with equivalent data protection laws
• Certification schemes and codes of conduct
• Binding Corporate Rules for intra-group transfers

Our services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete that information promptly.

If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately so that we can take appropriate action.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this policy.

For significant changes that materially affect how we handle your personal information, we will notify you directly via email or through a prominent notice on our website. We encourage you to review this Privacy Policy periodically to stay informed about our privacy practices.

Your continued use of our services after any changes to this policy constitutes your acceptance of the updated policy.

This Privacy Policy is governed by and construed in accordance with the laws of England and Wales. Any disputes arising from this policy or our data practices will be subject to the exclusive jurisdiction of the English courts.

Regulatory Compliance

We comply with applicable data protection laws, including but not limited to:

• General Data Protection Regulation (GDPR)
• UK Data Protection Act 2018
• Privacy and Electronic Communications Regulations (PECR)
• Information Commissioner's Office (ICO) guidelines

If you believe we have not handled your personal information in accordance with these laws, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.